Privacy Policy for Franke Rentals
Last Updated: February 2026
Introduction
Franke Rentals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
We collect the following personal information when you use our app:
•
Identity Information: Full name, date of birth, government-issued ID number, and ID photo
•
Contact Information: Phone number, email address, and physical address
•
Account Information: LINE user ID (when linked)
•
Rental Information: Details about instrument rentals, payment history, and rental agreements
•
Payment Information: Payment records, deposit slips, and transaction history
How We Use Your Information
We use the information we collect to:
•
Process and manage instrument rentals
•
Verify your identity for rental agreements
•
Send payment reminders and notifications via LINE
•
Process payments and maintain payment records
•
Communicate with you about your rentals
•
Improve our services and user experience
•
Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with service providers that help us operate the app and when required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including secure database connections with SSL encryption and access controls.
Your Rights
You may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.
Contact Us
If you have questions about this Privacy Policy, please contact Franke Rentals.
By using Franke Rentals, you agree to the collection and use of information in accordance with this Privacy Policy.